Support

Customer support

For Veristio Press order, shipping, refund, download, and invoice questions, use the existing public contact route. The current support contact path is the Contact page and the publishing inbox at press@veristio.com.

Identity

Seller and payment recipient

Veristio Press is the publishing division of Veristio Intelligence Technologies. Veristio Intelligence Technologies is the legal seller and payment recipient for purchases made through this website.

The customer-facing book brand is Veristio Press. The public sales website is veristiopress.com. The statement descriptor for website purchases is VERISTIO.

What support covers

order status
shipping
damaged or incorrect items
ebook or download access
duplicate purchases
refunds
invoice questions

What to include

order number
purchaser name
purchase email
product title
problem description

What not to send

Never send full card numbers, passwords, API keys, or sensitive payment information through email or the contact route.

Open the Contact page